These six principles summarise how jh88 approaches data privacy for all Pakistani players. The full legal text follows in the policy sections below.
jh88 collects only the personal data that is strictly necessary for account management, KYC compliance, payment processing, fraud prevention, and responsible gaming obligations. We do not collect data that serves no operational or legal purpose.
All personal data held by jh88 is stored on encrypted servers. Sensitive fields including passwords, payment credentials, and identity documents are stored using industry-standard encryption protocols. Access to raw personal data is restricted to authorised personnel only.
jh88 recognises your rights to access, correct, and request deletion of your personal data. Requests can be submitted through the support team. jh88 will respond to all data subject requests within thirty (30) calendar days of receipt.
jh88 does not sell, rent, or trade your personal data to third parties for their independent commercial use. Data is shared with third parties only where required for operational purposes — such as KYC verification providers, payment processors, and fraud monitoring services.
jh88 uses cookies and similar tracking technologies for session management, analytics, and performance optimisation. No third-party advertising cookies are used on the platform. You can control cookie preferences through your browser settings.
Marketing communications from jh88 are sent only to Players who have provided consent at registration or through account settings. You may withdraw consent for marketing at any time by updating your communication preferences in your jh88 account or by contacting support.
This Privacy Policy ("Policy") describes how jh88 ("jh88", "the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("Players", "Users", "you") who register for, access, or use the jh88 online gaming platform available at jh88.today ("the Platform").
jh88 operates under an international gaming licence. As a licensed operator, the Company is subject to data protection obligations that govern how personal data is handled. This Policy reflects those obligations and outlines the steps jh88 takes to protect the privacy of its Pakistani players and all users of the Platform globally.
By registering a jh88 account or using any service on the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, you should not register an account or use the Platform. This Policy should be read in conjunction with jh88's Terms and Conditions.
jh88 is the data controller in respect of the personal data collected and processed through the Platform. As data controller, jh88 determines the purposes and means of processing personal data in accordance with its international gaming licence obligations and applicable data protection law.
For all privacy-related queries, data subject requests, or concerns about how your data is handled, you may contact jh88 via the live chat available 24/7 on the Platform, or by email at: [email protected]. Please mark your subject line clearly as a "Privacy / Data Request" to ensure it is directed to the appropriate team.
jh88 collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | KYC Required |
| Contact Data | Mobile number (Jazz, Telenor, Zong, Ufone, Warid), email address, city of residence | Required |
| Account Credentials | Username, hashed password, OTP records | Required |
| Financial Data | JazzCash/EasyPaisa wallet references, HBL/UBL/Meezan account details, crypto wallet addresses, transaction history | Required |
| Gaming Activity | Game session logs, bet history, win/loss records, bonus usage, self-exclusion events | Licence Required |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | When Used |
| Marketing Preferences | Consent records, communication opt-in/out status, preferred language | Optional |
jh88 does not intentionally collect special category personal data (such as health information, racial or ethnic origin, political opinions, or religious beliefs) unless such data is volunteered by the Player in the context of a responsible gaming request, in which case it is processed solely for that purpose.
The majority of personal data held by jh88 is provided directly by you during: account registration (name, mobile number, date of birth); KYC identity verification (CNIC, passport, or driving licence submission); payment transactions (JazzCash, EasyPaisa, bank or crypto details); responsible gaming requests (deposit limit settings, self-exclusion requests); and communications with jh88 support (live chat, email).
When you access and use the jh88 Platform, certain technical data is collected automatically through server logs, cookies, and similar technologies. This includes your IP address, device identifiers, browser type and version, operating system, session timestamps, pages visited, and in-game interaction data. This data is used for security monitoring, fraud detection, platform optimisation, and responsible gaming analytics.
jh88 may receive personal data from third-party sources in limited circumstances, including: identity verification agencies used for KYC compliance; payment processors confirming transaction details; fraud prevention services providing risk scoring data; and analytics providers supplying aggregated platform performance data.
jh88 processes personal data for the following specific purposes:
jh88 does not use personal data for automated decision-making that produces legal effects for Players, other than standard fraud scoring processes that are subject to human review upon request.
jh88 processes personal data on the following legal bases, depending on the specific purpose:
jh88 shares personal data with third parties only where strictly necessary for the purposes described in this Policy. Categories of third-party recipients include:
All third-party data processors engaged by jh88 are subject to contractual obligations requiring them to process your data only as instructed by jh88, to maintain appropriate security standards, and not to use your data for their own independent commercial purposes.
jh88 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, and licensing obligations. The following retention periods apply as a general guide:
Where personal data is no longer required and no legal obligation to retain it exists, jh88 will securely delete or anonymise the data so that it can no longer be associated with an identifiable individual.
jh88 implements technical and organisational security measures proportionate to the sensitivity of the personal data processed and the risks posed by processing. These measures include:
While jh88 takes all reasonable precautions to protect your personal data, no digital platform can guarantee absolute security. You should take steps to protect your own account by using a strong, unique password and not sharing your credentials with others. If you suspect your account has been compromised, contact jh88 support immediately via live chat.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device across page requests and sessions, and to store information about your preferences and interactions.
jh88 uses the following categories of cookies on the Platform:
You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will affect Platform functionality. Most modern browsers provide clear instructions for cookie management in their help sections. Note that jh88 does not use third-party advertising or behavioural tracking cookies.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by jh88:
To exercise any of the above rights, please contact the jh88 support team via live chat or email. jh88 will respond to all data subject requests within thirty (30) calendar days. Where requests are complex or numerous, jh88 may extend this period by a further sixty (60) days, in which case you will be notified of the extension within the initial thirty-day period.
The jh88 Platform is strictly for individuals aged 21 and above. jh88 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and withdrawal process. Where jh88 becomes aware that personal data has been collected from an individual under 21, the account will be closed immediately, the personal data will be deleted, and any deposited funds will be returned to the originating payment method.
Account holders who believe a minor may have access to their device are strongly advised to ensure their jh88 account credentials are stored securely and are not accessible to the minor, and to consider using parental control software on shared devices.
jh88 operates under an international gaming licence and may process and store personal data on servers located outside Pakistan. Where personal data is transferred to countries that do not have data protection laws equivalent to international standards, jh88 ensures that appropriate safeguards are in place to protect your data, including contractual protections with all data processors and hosting providers involved in such transfers.
Personal data shared with KYC providers, payment processors, and game studio partners may be processed in their respective operational jurisdictions. All such providers are engaged under data processing agreements that bind them to standards consistent with jh88's obligations under its gaming licence.
jh88 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made to the Policy — particularly changes that affect how your personal data is used, who it is shared with, or your rights in relation to it — jh88 will provide notice through the Platform, by email to your registered address, or by a prominent notice on the jh88 homepage. The revised Policy will be effective from the date of publication.
Continued use of the jh88 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. It is your responsibility to review this Policy periodically. The effective date of the current version is displayed at the top of this document.
For all privacy-related queries, data subject access requests, consent withdrawals, or complaints about how jh88 handles your personal data, please contact the jh88 support team through any of the following channels:
jh88 will acknowledge all privacy-related requests within five (5) business days and provide a substantive response within thirty (30) calendar days. If you are not satisfied with jh88's response, you may escalate your complaint to the relevant data protection authority in the jurisdiction where jh88 holds its gaming licence.